Up to 10lbs, U.S. Domestic 48
Our Standard shipping method is USPS Ground as it is fast, reliable and reasonable, no matter where you live in the US.
Flat Rate Shipping applies as follows: 0-10 lbs = $9.95; 10-15 lbs = $14.99; Over 15 lbs = $39.99. Please make sure you have a valid email address or phone number with your order, in the case that we were able to adjust your shipping costs. We always do our very best to keep excess packaging minimal, and rates as low as possible.
Due to the size, bulk and/or weight of some products, an additional shipping and handling surcharge may apply, as indicated in specific product information. You will be contacted by our Customer Service with a shipping quote before we ship your order, via email or phone (if provided by customer). All international shipments require a quote. If you have questions about the quoted rate you've received, please email email@example.com or call us toll free at 1-877-865-2467. Shipping quotes expire after 30 days.
Standard ground shipments typically take 3-7 business days to arrive, although if you live near our distribution center, it can take less than that. This time is an estimate and can vary with seasonality, weather and other factors.
During late November and December, UPS experiences a surge in shipping. This can impact shipping times. During the busy holiday season please try to allow a couple of extra days for exceptions such as bad weather, etc.
Please remember that standard shipments will be left at your doorstep* if you are not home. If you do not think that your package will be safe, please call us to upgrade your shipping method, or have the package shipped to an address where someone will be able to receive it. We cannot be responsible for lost or stolen packages that have been marked as "delivered" when tracked via the delivery confirmation number.*We recommend saddle shipments NOT be left on your doorstep. If you have questions regarding standard mail or transit times, please call us toll free at 877.865.2467.
Canada and International Shipments:
Real-Time shipping rates are applied. We use USPS for most Canadian and international shipments. Due to the size, bulk and/or weight of some products, an additional shipping and handling surcharge may apply, as indicated in specific product information. You will be contacted by our Customer Service with a shipping quote before we ship your order, via email or phone (if provided by customer). Quotes expire after 30 days. We are not responsible for lost or stolen packages that have been marked as "delivered" when tracked via the delivery confirmation number. If you have questions, please call us toll free at 877.865.2467.
Where Does My Package Ship From?
At the present time, most of our packages are shipped out of Mentor, Ohio. Occasionally, we do have an item drop-shipped for you directly from a vendor.
Our staff at Action Rider Tack is personally responsible for the fulfillment of your order. We use quality boxes, including recycled boxes, new plastic bags and protective materials in the shipment of your order. We may also include print materials that we feel would interest you.
What about Insurance?
To protect yourself against any loss, we recommend that you insure any package that you return to us.
Any Customs & Duty Fees Involved?
You are responsible for any extra custom or duty fees involved with your international order.